Returns

We’re confident you’ll be delighted with every purchase from Fujisan Toys, however we will understand if you change your mind and would like a refund or exchange. Please contact us within 10 days of receiving your order via our contact page. We will then advise you how to go about returning the item(s) to us, as long as they are still in their original and unused condition, with all packaging and tags matching the description. Please include a note of your order number.

It is the responsibility of the customer to ensure that items are returned safely, so please use a registered service and/or keep all posting receipts to allow you to make a postal claim for damage/loss if necessary.

Once we’ve received the item(s) back in their original condition, we will initiate your refund within 48 hours, via the method you used to pay. Delivery costs are non-refundable (except in the rare case of incorrect, faulty or damaged items being received).